Serenity SPA Salon

★ ★ ★ ★ ★ 1.0 / 5.0

Review

My good friend and I went together for her birthday about six months ago to Serenity- what a disappointment we were looking forward to a day of pampering. Very unprofessional staff including poor front desk service. My massage therapist did not know what he was doing-stuck me in a musty cold room in cold sheets-eek!Worst spa experience ever. I've enjoyed Bay Harbor Inn in Petoskey and Boyne Mtn Lodge Spas, Shapers in Saginaw was ok-wouldn't go again due to new staff. Luckily, i have found an amazing massage therapist near my work who is wonderful. They're out there it just