Backdrop Outlet

★ ★ ★ ★ ★ 1.0 / 5.0

Review

Described B.O sales consultant my job and backdrop material needs in detail over the phone and consequently purchased recommended product. Product was not as described; now I'm stuck with it. CS offered no viable solutions, but rather expressed & repeated their policy in a formal fashion. How disappointing for not to be able to trust sales consultant's expertise and then getting stuck with incorrect $240.00 product. Not 100% satisfied. On a call to BO Customer Service, CS Supervisor Heidi, advised me of the policies and her minimum profit margin i