TCI Security

★ ★ ★ ★ ★ 1.0 / 5.0

Review

I tried to cancel my service and called to see if I was eligible to get a refund pro-rated according to how many months I had left on the one-year contract I paid for in full. Six phone calls and one-email later I still have not gotten a response. I was told "Susie" would be the person to speak to and I left several messages for Susie. I was told that she doesn't work full-time. And, it turns out Susie doesn't return phone calls from messages left even when she is in the office -- which seem to be random and few hours each week. Finally heard from Susie and she