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i recently purchased a notebook sleeve from them. i emailed them the dimension of my notebook to confirm if the sleeve will fit. a customer service replied, saying: "The TB-S0123WHT-13 should give you plenty of room for your laptop." so i bought it. after waiting for over a month, i finally received it. and it's just way too tight, i have to force my notebook in to zip it up. so i emailed the same customer service, telling her that i am unhappy with her advice. and she told me to just post it back to receive a refund for the item (they will not r

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