Focus Telecommunications

About

We have many plans that are designed to keep rates low. For instance - When we are allowed to ask the question "Do you need service before the office reopens?" This option allows us to charge you less than if we have to determine the degree of emergency the caller is experiencing. An automated announcement option allows the caller to get directions and other information without speaking to an agent. The caller can still press Zero to speak with an agent. This keeps costs down. Having the same on-call delivery instructions costs less than having customized directions. But if you wish, every person listed on your account can "have it their way." Our Communications Consultants are dedicated to helping you find the perfect fit between options and cost. There is NO cost for estimates, and no costs for discussing your needs with one of our Communications Consultants. Give us your name and e-mail address so we can contact you within ONE Business Day or give us a call at 1-800-886-6696. We have packages starting as low as $35, balanced billing options and special discounts for larger clients! Focus earned the ATSI "Diamond" Award of Excellence in recognition of TEN consecutive years of telephone answering excellence. It measures over 400 data points for each participating company including accuracy, response time, courtesy and overall service.