Platinum Nails & SPA

★ ★ ★ ★ ★ 1.0 / 5.0

Review

Do not go here. Customer service is awful and employees help clients based on how expensive the treatment is that they re getting and will completely ignore that you ve been waiting longer. I was told it would be a 5-minute wait for a pedicure and manicure, but 40 minutes later I was still sitting in cold water watching nail techs walk right past me to help customers that had gotten there 30 minutes after me. What was worse, and ultimately made my decision to get up and leave was the fact that two employees who clearly knew I d been sitting in the chair waiting that who