Puja SAI Enterprises Inc

★ ★ ★ ★ ★ 1.0 / 5.0

Review

BUYER BEWARE--Booked 2 RT tickets to India for Dec/Jan at a low advertised rate (how they lure you in). 2 weeks before the flight, I call Continental to confirm and hear the tickets were cancelled. Call & e-mail Puja 5 times--no response. Continental sends proof that PUJA cancelled tickets without notifying us! Forced to book last-min airfare for $2k more, original flight was sold-out. Threatened legal action and 2 days before departing I get an email ensuring I would be refunded from Puja (no explanation). 6 months goes by--over 40 emails, few dozen exc