Send A Frame Inc

★ ★ ★ ★ ★ 1.0 / 5.0

Review

If you have a return, it's simply a nightmare. I ordered a frame for Christmas 2009 and I'm still trying to resolve a return. So the $20 frame came damaged. I tried to notify them and get a replacement. Calls and emails went unanswered so I just bought a new frame from them and it shipped in time for Christmas and it was great. After Christmas I tried to return the original, and I shipped it back as instructed but it came back "return to sender." Send a Frame said it was because I didn't include the return authorization code, but that is because they didn%