Hertz Rent-A-Car

★ ★ ★ ★ ★ 1.0 / 5.0

Review

Hertz's customer service had been giving me the runaround while I was trying to resolve an issue regarding an unauthorized credit inquiry so I decided to try calling the branch from where I rented the vehicle in question. I'm a local and I figured someone there would be more willing to help than the faceless voices I was speaking to via the main Hertz hotline. The manager at the Cutchogue Hertz, Janelle, couldn't have been more indifferent and condescending. If I remember correctly, she was the one that gave me false information which led me to my current predic